We helped Aberdeenshire Council deliver an integrated, WCAG “AA” compliant payment card portal, giving users greater independence while enhancing control and visibility.
Aberdeenshire Council delivers Direct Payments to service users across the region, with a WCAG-compliant card portal integrated with myAberdeenshire.
Talk to our team about how EML can help you modernise and scale your payment programme.
Contact usAberdeenshire Council required a WCAG-compliant payment card portal that provided a user-friendly experience for all individuals. The portal also needed to integrate with the myAberdeenshire portal, giving users access to multiple Council services and their prepaid card account through a single login.
A payment card customer portal was delivered that integrates with myAberdeenshire and the myAccount service. It also enables AHSCP staff to monitor Direct Payment funds, take action where required and efficiently recover surplus funds.
The payment card customer portal meets WCAG “AA” level compliance, giving users greater independence. The collaborative development also provides a solution that could benefit other Local Authorities with similar myAccount integration requirements.
Talk to an EML specialist about the payment programme you want to launch, modernise or scale. We will help you map the right platform capabilities, operating model and next steps.
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