Government and public sectorFor more than a decade, EML Payments has helped public sector and Not for Profit (NFP) organisations get money to the people they serve, with the control, visibility and support needed to deliver programmes effectively and manage public funds responsibly.
Licenced issuer and processor. Trusted by governments and NFPs to deliver funds where they matter most.
When support needs to reach beneficiaries quickly, payment delivery has to be simple, instant, safe and accountable.
EML Payments brings cards, accounts, payment services, controls and program support together to help public sector teams deliver everything from direct payments and personal health budgets through to emergency relief, managed accounts and community programs.
Create a better way to deliver financial support, combining flexibility for beneficiaries with stronger oversight for your teams.
Get money to people quickly for planned support or urgent needs, using physical or digital cards, accounts and payment services that fit the program.
Deliver better outcomes by setting clear boundaries around how funds are used, including merchant category and spend type restrictions (i.e. ATM).
Monitor payment and account activity, support auditing and give teams the visibility to understand how your programs are operating to your goals.
From everyday care to an unexpected crisis, adapt how funds are delivered to suit the goals of the program and the people it serves.
Pay individuals directly so approved care, health and daily living support can be arranged around the person, not delivered as a fixed service.
Let a trusted person or organisation manage money on someone’s behalf when they can’t do it themselves.
Get money to people the moment they need it, for food, shelter, travel or other essentials.
Support people with limited access to public funds to meet essential living needs, safely and within clear controls.
Fund time, space and resources for unpaid carers to rest and recharge.
Provide grants and allowances for specific needs, without delays or heavy administration.
Fund transport, therapy, education and specialist activities for children with additional needs.
Cover every day operational costs such as travel, transport and temporary accommodation, with clear spend boundaries.
Meet one off or unusual payment needs that sit outside standard programs, with the same controls and oversight.
* Use cases vary per region, contact Sales for more information.
Public sector and NFP payments have to work for both the people receiving funds and the teams delivering it. EML makes funds easier to access while giving administrators clearer visibility and stronger controls with less operational burdens.
Give your teams clearer oversight of public and NFP funds, practical controls over how they are used and less day-to-day administration.
Monitor payment and account activity in real time, with reporting and management information that gives teams a clearer view that funds have been delivered, and how funds are being used.
Apply controls such as merchant-category and ATM restrictions to help safeguard public funds and keep spending within agreed parameters.
Give service users self-service tools and access to dedicated local call-centre, email and web support, while your teams retain the visibility to step in when needed.
Combine clear payment controls, accessible experiences and ongoing service support to help protect the people who rely on these funds as well as the public money behind them.
Simplify day-to-day program management through self-service, clearer monitoring and more standardised payment processes, reducing unnecessary manual work.
Monitor Direct Payment balances and identify surplus funds that can be recovered where appropriate and returned to the relevant budget.
Give people easier access to the funds they rely on while preserving choice, independence and dignity.
Deliver planned or urgent funds through flexible and fast payment options, helping people access support when they need it most.
Support different needs with physical and virtual cards, digital accounts and mobile wallet options including Apple Pay, Samsung Pay and Google Pay.
Program controls can help keep funds within their intended purpose while allowing beneficiaries the freedom to manage their support.
Support accessible digital and physical experiences, including WCAG-compliant portals and multilingual support.
View balance, transactions and card details, freeze or unfreeze a card, add to wallet, receive payment alerts and a clear path to support when it is needed.
We helped Aberdeenshire Council deliver an integrated, WCAG “AA” compliant payment card portal, giving users greater independence while enhancing control and visibility.
Read the story
One partner with the card issuing and processor platform, the licence and the people to launch your program and keep it running as it scales.
Cards, accounts, wallets, money movement, controls and data brought together and configured around your program.
APIs, pre-built components, white label portals and partner integrations. Connect in the way that works for your team.
Issuer, processor and program manager capability in one place, with the licensed infrastructure to run complex and regulated programs end to end.
Real experts alongside the technology, from pilot through to live operation. You get a partner, not a ticket number.
Security, access controls, data protection, fraud monitoring and sanctions screening protect your program, your users and your money, informed by local regulatory environments.
Live across APAC, Europe, the UK and North America, with teams who understand local rules, schemes and market realities based on decades of experience.
Tell us what you need to deliver. We will identify the right payment model, controls and support for your program.
Share a few details and we will route your enquiry to the right regional team.
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