Client Resource Center

EML Client Resource Center

Merchant Reference Guide
A quick step-by-step guide on accepting gift cards at your location
Merchant Agreement Form
Form used to add merchants to existing gift card programs
Program Parameters Change Form
Form used to change existing program parameters
Swiper Request Form
Form used to request new card swipers
CardSpot Resources
CardSpot Online Starter Guide
Online step-by-step guide for CardSpot
Installing CardSpot Instructions
Brief step-by-step guide for installing CardSpot
CardSpot User Forms - Change Users
Form used to add users to an existing CardSpot program
CardSpot User Forms - Delete Users
Form used to remove users from an existing CardSpot program
Password Reset Form
Request a password reset for CardSpot
Online Inventory Guide
Inventory submittal guide
High Value Transaction Forms
US - Card Maximum Exception Request Form
US form for requesting exception for card maximum
US - High Value Transaction Form
US form for high value transactions
CAN - Card Maximum Exception Request Form
Canadian form for requesting exception for card maximum
CAN - Face-to-Face High Value Transaction Form
Canadian form for high value transactions (face-to-face)
CAN - Non Face-to-Face High Value Transaction Form
Canadian form for high value transactions (non face-to-face)