Get the support you need

Whether you’re an EML client or a cardholder of one of our products, we’ll point you to the right place.

Our global team

Looking to contact an EML Payments office? Find our teams across Australia, North America, Europe and the UK.

World map showing EML offices in North America, Ireland, the UK, Malta, Bulgaria and Australia

Overland Park, USA

6100 Sprint Parkway, Suite 4325 Overland Park, KS 66211 001.800.755.5001

Dublin, Ireland

The Greenway, Block C, Ardilaun Court 112 to 114 St Stephen’s Green Dublin 2, D02 TD28 +353 (0)1 255 7111

Birmingham, UK

4th Floor, 11 Brindley Place Birmingham B1 2LP

London, UK

4th Floor, 35 Great St Helen’s London, EC3A 6AP +44 121 212 1116

Malta

2 Triq G. Farrugia Santa Venera, Malta

Sofia, Bulgaria

TETRIX, 23A Dragan Tsankov Blvd Iztok, 1113 Sofia, Bulgaria

Melbourne, Australia

Level 13, 440 Collins Street Melbourne VIC 3000

Sydney, Australia

Suite 2, Level 24, 31 Market Street Sydney NSW 2000

Brisbane, Australia

Level 19, 288 Edward Street Brisbane City QLD 4000

Australia

Level 13, 440 Collins Street
Melbourne
VIC 3000

North America

6100 Sprint Parkway,
Suite 4325 Overland Park,
KS 66211 001.800.755.5001

Ireland/Europe

The Greenway, Block C,
Ardilaun Court 112 to 114 St Stephen’s Green Dublin 2, D02 TD28,
+353 (0)1 255 7111

United Kingdom

4th Floor, 35 Great St Helen’s London, EC3A 6AP +44 121 212 1116

CARDHOLDER SUPPORT

Find the right support for your card

Support details vary by program and location. Select where your card was issued to find the right team.

Europe
+
Email
cardsupport@emlpayments.com
Phone
Client Support +353 (1) 513 4787
United Kingdom
+
Email
cardsupport@emlpayments.com
Phone
Merchant Support +44 (0) 121 268 3210
Gift Card Balance +44 (0) 121 268 3210
Nordics
+
Email
nordicsupport@emlpayments.com
Phone
Business Inquiries +46 (0)8 282 96 23
Cardholder Support +46 (0)8 22 50 30
Australia
+
Email
EML AUS Cardholder Queries: support@emlpayments.com.au
Sales and Shareholder Inquiries: info@emlpayments.com.au
Phone
Cardholder Support 1300 739 889
United States
+
Email
support@emlpayments.com
Phone
Merchant Support 1800.755.8713
Shopping Center 1.800.755.0019
Gift Card Balance 1.800.755.0085
Canada
+
Email
support@emlpayments.com
Phone
Merchant Support 1.800.840.5604
Shopping Center 1.800.840.5793
Gift Card Balance 1.800.755.8608
Puerto Rico
+
Email
Details to be confirmed
Phone
Merchant Support 1.800.840.5604
Gift Card Balance 1.800.755.8608
CARDHOLDER ENQUIRIES

We’re here to help

For enquiries, please enter your details below and we will contact you as soon as possible.

Please don’t include your full card number or other sensitive payment information in your message.

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