People & Culture

Our people are driven to be the best, to constantly challenge the norm to keep our team and EML at the forefront of payment solutions.

486

We are committed to an inclusive and collaborative culture, helping our 486 employees develop their careers and thrive at work every day.

32

We operate in 32 countries worldwide. A company of global scale with local know-how and commitment to service.

10

With 10 offices around the world, we operate through a variety of time-zones.

The values we live by

It’s important we share a common set of behaviours and language which defines who we are and what’s important to us. A common set of values that guide what we do and how we do it.

One Team.

We work as one team. It’s our collective brilliance that gives us an edge; we stand by any decision that’s made for the greater team. We trust you. Trust is the basis for everything we do and essential for our success.

Awesomeness.

We bring our A-game every day. We innovate and embrace change to create awesomeness. Take great ideas and transform them into reality – we look to change the payments game. We make time to help our colleagues, so we can all be awesome.

Openness.

We are not hierarchical, teamwork is more important at EML. Great ideas know no boundaries. Inclusion, tolerance and diversity are non-negotiable. We nurture and embrace differing perspectives to make better decisions. We value frankness, genuineness, and being non-political.

Simplicity.

Simplicity is genius. We look to minimise complexity and find the smart and simple solution. Payments are complex, our job is to make life easy for our customers. We know that our customers’ success is our success.Sometimes less is more. We don’t use corporate speak, we talk plain and straight.

Opportunity to get real experience

To us, learning and development isn’t a box you tick. We don’t just ask you to embrace it, we ask you to own it. We take an always-on approach, encouraging you to learn on the job through stretch assignments, new challenges, and knowledge sharing so you can drive your own development. Not just once a year. But every single day.

It's our people who make it all possible

Adriana Gilbert

“EML is a great experience where I’m allowed the flexibility & growth opportunity needed to be successful. I truly enjoy my team and the culture surrounding my work environment”

Adriana Gilbert

Accounting Assistant - America

Alan Shore

“The people and are what makes EML such a fantastic place to work. I am surrounded by leaders who encourage others to succeed”

Alan Shore

Inside Sales Manager- Melbourne

Dominic Park

“I enjoy working at EML because we are challenged to solve problems on a daily basis and it’s exciting when the team finds a solution to keep EML moving forward”

Dominic Park

Cloud Engineer - Australia

Luis Aviles

“I am a data analyst and get to make the sexiest reports”

Luis Aviles

Performance Data Analyst, Risk Team - Ireland

Marie O’Riordan

“EML is a champion for Diversity & Inclusion where Double Minorities are welcomed. Working alongside our amazing global team, I feel comfortable being myself every day as a part of the LGBT+ and Autism communities”

Marie O’Riordan

Global Director of Public Relations - Ireland

Lana H. Jo

“Because my team is always welcoming and supportive, I can be more brave to try new things without worrying about failure. This makes me keep motivated to grow for our success together”

Lana H. Jo

QA Analyst Tech Team - America

Inclusion

Our people & the culture we co-create is what really drives us every day. That is why we’ve built ‘one team’ that challenges the status quo to bring our unique differences together. Our place is one of collaboration, teamwork and innovation.

But, above all, it’s one that embraces difference. And, rather than have you blend in, we want to help you unleash your full potential – both personally & professionally: Be your awesome self.

Perks of being at EML

There are benefits to being part of our team. Our rewards reflect our inclusive one team values and are extended to every team member, regardless of location or seniority. Here are just some of the perks our people enjoy worldwide.

Flexible working

Be empowered to work smarter, in a way that suits your lifestyle, anywhere.

Birthday Leave

We think birthdays are pretty special, so take the day off!

Bonus

Be rewarded for great performance each year. And share in the growth and success together.

Paid to volunteer

Lend a hand & make a difference to our communities without missing out on your salary.

No dress code

Wear what makes you feel comfortable & dress for your day.

Referral bonuses

Introduce us to your friends and receive a bonus when they join us.

International opportunities

If travel is your thing, join a global team with short & long term secondment opportunities.

Professional memberships

Keep on top of the latest thinking in your profession and we’ll cover the costs.

12 weeks parental leave

12 weeks for primary carers & 4 weeks paid for secondary carers. And flexible return to work plan.

Going ‘Above and Beyond’

The Above and Beyond Awards were introduced to recognise people who live and breathe our values in the workplace and demonstrate behaviours reflective of each of them.

To maintain EML Payments high-performing culture, it is important we recognise and reward our top people. Every quarter we celebrate team members from each region who go above and beyond and celebrate overall regional winners at years end.