As an international leader in prepaid gift card programmes based in Birmingham City Centre, we are currently recruiting for a Client Support Representative. You will have a customer focus mindset, and European languages would be useful, although not essential.
The Manager of Commercial Payments is responsible for leading and providing oversight of the Commercial Payments team. They will directly manage a team consisting of Commercial Payment Managers and Coordinators. They will drive and grow existing buyer and partner relationships, both directly and with oversight to the Commercial Payments Team members.
The Business Analyst works with technical resources, stakeholders from all business units, and external technology/service providers to analyze, define, and document business processes and software requirements for technology initiatives.
Responsible for all aspects of software quality assurance including test strategy and planning, manual and automated test execution, and tracking and analysis of test results. Work effectively and efficiently with product management and programming staff. Maintain a high degree of error-free test plans, programs, procedures, systems, and documentation of software releases.
The Operations Manager is responsible for managing client and partner project including new program implementations, third party integrations and new product development initiatives with a focus on solutions that will drive growth in the business.